Showing posts with label Mistake. Show all posts
Showing posts with label Mistake. Show all posts

Monday, 6 September 2010

Rental Cars: Do You Make This Costly Car Rental Mistake?

Doesn't it seem confusing sometimes just to get a rental car? There seems to be so much paperwork and so many decisions to make.

For example, should you get the collision damage waiver or not? Should you buy additional insurance coverage from the car rental company?

If you've ever watched people at the rental car counter, you know these are questions that most people struggle with. Sometimes you can decline additional insurance on car rentals, but there are specific instances that you should always buy the insurance. But how do you know?

One of the biggest areas of confusion is the Collision Damage Waiver (CDW) offered by the car rental company at the time of rental. It covers damage to the rental car if you are involved in an accident.

The CDW isn't exactly insurance, and it only covers only damage to the rental car. It doesn't cover property damage or personal injury. If CDW is purchased, the car rental company waives some or all of its right to gain from you for physical damages to the car.

So should you purchase the CDW the car rental agency pushes at you? Experts say that most people don't need it but purchase it anyway. This is a very costly mistake!

You can save yourself a lot of hassle and unnecessary cost by doing three things. First, check your own car insurance policy to see what coverage carries over to rental cars. Second, see if the credit card you are using offers any coverage for renting. And finally, check the options the car rental agency offers in its own policies.

Many car insurance policies include all-inclusive and collision coverage to damages to rental cars. There is no sense paying for more if your policy includes this coverage, right? Just verify the details with your insurance agent before you decline the car rental company's additional insurance options.

Typical car insurance policies provide liability coverage that extends to car rentals. If you injure someone in an accident while driving a rental car, your policy will often cover you. If your car insurance policy does not provide these coverages when you are driving car rentals, be sure to purchase additional insurance from the car rental company to protect yourself.

In addition, many credit cards offer coverage for rental cars. If your credit card includes coverage for car rentals that have been damaged in an accident, you don't need to buy any other additional insurance coverage the car rental company offers you.

Finally, read the car rental policy carefully and decide whether or not your car insurance or credit card covers you. Then discuss the car rental's coverage with the agent. Always make an informed decision. Don't give into pressure by the car rental agent.

Deciding whether or not to pay for additional insurance coverage the car rental companies offer can be a tough decision. Check with your credit cards and existing car insurance policy to see if they provide rental car provisions, and if they don't, you'd better consider spending the extra money for additional insurance for your own protection.

You shouldn't pay for anything that you really don't need! On the other hand, you don't want to have inadequate coverage in the event of an accident with rental cars.

Saturday, 15 May 2010

My Identity Was Stolen Because Of Someone Else's Mistake

Giving Total Strangers Your Personal Information

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How often would you say you trust total strangers with some of your most confidential information? I think I can answer this question for just about everyone. The answer is, nearly everyday. To illustrate this, I recently made a list of people or organizations that I have provided the following information to;

My social security number;

Birth date;

Tax Identification number;

Bank account numbers;

Medical information;

Checking account number

My doctors office;

Banks that have issued me credit cards;

Computer stores (Best Buy, CompUSA, CDW, Circuit City);

Online music purchases through Wal-Mart (Formerly Liquid Audio);

Restaurant staff;

Hospitals;

Medical procedure companies (X-ray's, Ultra-sounds,....

And many more...

Be careful When Giving Your Credit Card Number Over The Phone

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It seems like almost everyday someone is asking me for my social security number. I think most of us just get use to provided this information to various people and companies.

I recently ordered Italian food for dinner from one our favorite local restaurants. Every time I place an order the person taking the phone order repeats, out loud, my credit card information as I provide it to them over the phone. This includes the account number, my name, and expiration date. Every item that someone standing in line waiting to pick up their Pizza needs to purchase anything they wish online with my credit. I know why they do this, to make sure they are getting the right information. However, I finally told the person to please stop repeating this information out load. They were a little confused at first of why I made this request but after explaining to them my concern they said "Wow, I never really thought about that before". "How in the world can you remember all these things about computers?" Sometimes I wonder this myself.

To share another, more serious experience with you here is something that happened to me in just the last week or so. My wife walked into my office after returning from the mailbox and the first words out of her mouth was "Are you ready for this". When ever she utters that phrase I know it's not something pleasant. The letter she was holding was from our mortgage company. A company we have been doing business with for many years. It turns out that approximately 4 months ago a computer they were shipping from one office to another was stolen in transit. This computer contained my mortgage account number, balance, credit lines, social security number, business tax identification number, and much more.

When Should A Company Notify You That Your Personal Information Has Been Stolen?

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The letter indicated that they were just notifying me now because law enforcement asked that they not contact any customers at the time the event took place, several months prior to receiving the letter, because it may impact the investigation. Well, they never found the computer or the thief so they decided to start notifying the affected customers. The letter also stated that the stolen computer had two levels of security and that they were not overly concerned that the thief would gain direct access to my information. Being in the computer security business, I thought to myself "Let's see, two levels of security, well that could be a password to logon to the computer, and Anti-Virus software, or maybe they were using whole disk encryption and some sort of 1024bit pass-phrase to access the system". Quite frankly, chances are the system was not protected by anything as sophisticated as whole disk encryption. Of course they would not give me this information when I called. They did have a plan of action though to help me. You ready for this, a 1 year free subscription to Equifax (A Credit Reporting Agency) to alert me if someone is using my stolen information. That is about it. Oh, and they would assist me in the event that something showed up on my credit report. It's nice to see a multi-billion dollar company taking responsibility for the theft of my financial information.

I know I'm not the only person that has these little "moments". My New Years resolution this year was to simplify my life. I'm not embarrassed to say that I've not made much progress yet but I am not going to give up. I am going to bring harmony to my life if it kills me in the process.

I share this information with you for several reasons. First, in the computer security business we are constantly talking about trusted and un-trusted computers and networks. Trusted networks are under a local administrators control and un-trusted networks are under the control of someone else. The same situation exists in real life. I keep safe my personal and private information as much as possible, but there are others that have this information as well. How well do they safe guard this information? I have no idea, but I am forced to trust them. Second, to show you that even security professionals, people like me who tend to be slightly more paranoid then the rest about our private information are just as much at risk as everyone else. Finally, to get you thinking about your confidential and private information, how many people have access to it, and why you need to take more than reasonable steps to keep it confidential?

Conclusion

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Don't for one minute think that identity theft or fraud can't happen to you. In fact, I would say that it is not if but when it will happen, at least to one degree or another. Keep your private information confidential as much as possible. When people ask you for this information, ask them why they need it and how they plan to keep it secure. Also, keep track of who you give this information and for what reason. Finally, monitor your credit report frequently. Trans Union, Equifax, and Experian, the three largest credit reporting agencies, now offer inexpensive monthly services that can provide you with important information that could alert you to various forms of electronic fraud.

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Original URL (The Web version of the article)

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http://www.defendingthenet.com/NewsLetters/MyIdentityWasStolenBecauseOfSomeoneElsesMistake.htm